Terms & Condition

These Terms and Conditions apply to your access to and use of www.ulipindia.com and its subdomain (the “Website”, “us”, “our”, or “we”), the software application and website that allows different suppliers, vendors and manufacturers to list their products on the platform for retail selling (collectively “Services”) whereas, “you”, “your”, “user”, “affiliate” or “customer” means the person using our Services.

The Company is an E-commerce Marketplace platform engaged in online selling of products through Affiliate Marketing for the purpose of sale and marketing of Products pan India with a Multilevel compensation plan. An individual (Indian citizen only) intended to become Affiliate can apply for the same in prescribed applicable form of the Company. the applicant must be 21 years of age or above. The Company exclusively uses its website to display the details of the products, marketing methods and business monitoring. It also uses verbal publicity to promote its business. 

For smooth functioning, simplifying, keeping transparent, prevention of fraudulent practices and betterment of the business, the Company has framed certain rules and regulations, business plan, Terms and Conditions, etc. these Terms and Conditions are construed in accordance with the guidelines on direct selling issued by the Ministry of Consumer Affairs, Food and Public Distribution, the Department of Consumer Affairs, New Delhi under the Consumer Protection (E-commerce) Rules, 2020 and the Consumer Protection (Direct Selling) Rules, 2021.

 

Please read these Terms and Conditions carefully. By accessing or using the Service, purchasing our products that suits you, joining us as AMP /  NAMP or by selecting tick option available while Signup or Login, you agree to be bound by these Terms and Conditions. If you do not consent to such terms, you are requested to not use the Website.

These Services are not meant to be used by anyone under the age of 18.

You authorise us to collect, use, disclose and otherwise process your information as set forth in our Privacy Policy and Cooke Policy to track your behaviour and suggest optimal Services. You may delete or remove such personal data from our Website by going to the setting menu or alternatively you may write to us for the same at Grievance@UlipIndia.com

These Terms and Conditions and the following additional terms and policies (as applicable) together constitute a binding agreement between you and Company.

Please Note: In there is any discrepancy, ambiguity or conflict between translation of English version and a non-English version of these rules, the English version shall prevail.

• Acceptance of Terms

The applicant has gone through the Website and read these Terms and Conditions for becoming Seller, Customer, AMP or NAMP. By accessing or using the Service, purchasing our products that suits you, joining us as AMP/NAMP or by selecting tick option available while Signup or Login, you agree to be bound by these Terms and Conditions. If you do not consent to such terms, you are requested to not use the Website.

• Access to our Website

We endeavour to do our best to ensure that the Website is available without any interruption and all the transactions are error-free. However, as the internet is unpredictable, this cannot be guaranteed. Additionally, your access to the Website may be occasionally restricted or suspended due to maintenance, repairs or introduction of new features or facilities at any time without prior notice. We will do our best to limit the duration and frequency of any such suspension or restriction.

• Definitions

The following words used on the Website shall have the meaning as defined below:

1. Seller: means the manufacturer, distributor, wholesaler, retailer of products offering its good or products for sale on our Website. 
2. Marketplace E-commerce Entity: means a Company namely ULIP PRIVATE LIMITED having its Registered Office at Kalasree, Puthusery Bhagam, Vayala Post, Addor, Kerala, India, engaged in the business facilitating transactions between buyers and sellers through its Website.
3. AMP: Affiliate Marketing Professional (AMP) means a person who share affiliate link of our Website to their own social media community to promote products for Affiliate Marketing Sales Commission (AMSC).
4. NAMP: Network Affiliate Marketing Professional (NAMP) means multiple affiliations sales by growing your affiliate network through your affiliate marketing where you earn a Network Affiliate Marketing Sales Bonus (NMSB).
5. Affiliate: means AMP and NAMP.
6. Consumer: means a person who purchases goods or hires services for personal use/consumption and not for resale or commercial purposes. It shall have the same meaning as provided under the Consumer Protection Act, 1986.
7. Cooling-off Period: means the duration of time counted from the date when the Customer or Affiliate and Company enter into an agreement and ending with the date on which the contract is to be performed and within which Customer or Affiliate may repudiate the agreement without being subject to penalty for breach of contract.
8. Unique ID/Track ID: means Unique Identification Number issued by the Company to the Seller, Customer or Affiliate as token of acceptance for joining the Company.
9. Password: means unique password awarded to each Seller, Customer or Affiliate to allow him/her to log on to the Website of the Company.
10. Website: means the official website of the Company i.e., www.ULIPINDIA.com

 

• Authorization and understandings

Every AMP is required to enter in to a separate digital agreement to apply as an Affiliate for the Company. The Affiliate is authorised to share referral link on its social media network for selling the goods/products or services of the Company only after the scrutiny and verification of the details mentioned in the special digital agreement.

We reserve the right to accept or reject or decline the application at our discretion without assigning any reason whatsoever. Allotment of Password and Unique ID shall be construed as registration of affiliate.

The Affiliate (AMP / NAMP) shall enjoy the following privileges:

1. Monthly sale commission / Bonus for each purchase by the customer or for effecting sale of goods/products and services of the Company as per business plan.
2. No territorial restriction within India to send affiliate links of goods/products and services.
3. Search and inspect his/her account on Website through Unique ID and Password provided by the Company.
4. Sales Commission / Bonus of the affiliate shall be in proportion to the sales value of the affiliate either by his/her personal efforts or through team as stipulated in the business plan of the Company.
5. Affiliate is entitled to a Cooling-off Period of 30 days from the date of execution of Agreement between Affiliate and Company without any punishable clause.
6. Affiliate (NAMP) has an option to return of currently marketable goods and services purchased by him/her within 07 days from the date of purchase at affiliate’s request at reasonable terms. The return of the products must be supported with bill of purchase and such should not be damaged in any manner. The purchaser should ensure that the quality and condition of the product should be similar to the quality and condition at the time of purchase of the product. Such return shall be governed by our Return Policy.

The Affiliate hereby covenants as under:

1. He/she has clearly understood the marketing methods/plan, the compensation plan, its limitations and conditions. He/she agrees that he/she is not relying upon any misrepresentation or fraudulent inducement or assurance that is not set out in Terms and Conditions or other officially printed or published materials of the Company.
2. Relation between the Company and Affiliate shall be governed by the rules set out in the business plan, these Terms and Conditions and separate digital agreement.
3. Affiliate shall act as a freelancer. He/she shall not commit any misfeasance or malfeasance to create any liability/obligation on the Company whatsoever.
4. Affiliate shall be responsible for paying all taxes whether direct or indirect including but not limited to income tax, GST and other taxes chargeable to Affiliate on amount earned hereunder. All legal, statutory, financial and other obligations associated with Affiliate’s business shall be the sole responsibility of Affiliate.
5. It is made and understood in very clear terms that Affiliate is not an agent, employee, an authorised representative of the Company or its service provider and shall not be entitled to any employee’s benefits. He/she is not authorised to receive/accept any amount/payment for and on behalf of the Company. any payment/amount received by him/her will not be deemed to be received by the Company and the Company shall take necessary action against such Affiliate.
6. Affiliate hereby declare that all the information furnished by him to the Company are true and correct to his/her best of knowledge and nothing is concealed. Company reserves the right to take any action against the Affiliate in the event of it is discovered that the Affiliate furnished any wrong/false information to the Company.  

• Account Registration

You are required to provide your full legal name, a valid email address and any other information requested in order to complete the signup process for an Affiliate account (“account”).

You must be 21 years of age or older to join as an Affiliate.

Each account is for use of an individual only.

We do not permit you to share your Unique ID and Password with any other person nor with multiple users on a network.

You will be responsible for security of your Unique ID and Password.

• Referral Links 

Once you have signed up as an Affiliate you will be provided with a URL link that must be used to identity you when placing a link from your site, email or social media network.

It is your responsibility to ensure such link is correctly formatted.

We may also provide graphical images that can be used within the links to promote the products listed on the Website. You may not modify these images in anyway. We reserve the right to change the images at any time without notice.

You will be solely responsible for the development, operation and maintenance of your social media account and for all materials that appear on your social media account.

You may not use our name or graphics in any bulk email whatsoever unless we have given our consent. We may terminate your account if nay meaningful spam complaints naming us or our services result from your activities.

You may not issue any press release with respect to your engagement with our Website. Such action may result in termination of your account.

• Payment

All payment collection against sales will only be carried out through our Website through secured payment gateway namely; Debit Card/Credit and Card/Net Banking.

• Shipping & Delivery Policy

Shipping of all products ordered by you shall be performed by seller from whom you ordered products through our website. Once the ordered confirmed, seller will ship it to your provided address and will update courier tracking details on your dashboard.

Delivery speed and number of days to deliver the ordered item depend on your location and courier mode opt by seller from whom you ordered, however we will ensure that all normal orders will deliver within 1 or 2 days from the day of order and maximum of 7 days.

You will get all status on your dashboard such as Shipping, delivered, returned, etc. Also you may get sms communication about order status. 

• Privacy policy

We have detailed privacy policy and you may go through it on below link and shall agree to it before using our service.

Read Privacy Policy

• Cancellation / Refund of orders

We have detailed cancellation  and refund policy, you may go through it on below link and shall agree it before using our service.

Read Cancellation & Refund Policy

• General Terms (Obligations)

Obligations of Affiliate

1. Affiliate shall use his/her best efforts to promote the sale of goods/products and maximise them. Affiliate shall also promote the Company’s goods/products on its social media network to grow its network and earn commission on sales value or point value.
2. The Affiliate shall be eligible for monthly sale commission for each purchase made by the customer sponsored by the Affiliate subject to the Terms and Conditions formulated by the Company in accordance with the business plan.
3. No communication will be entertained without Unique ID and Password. Affiliate shall preserve the ID and Password properly as it is mandatory to logging on the website.
4. Commission to the Affiliates shall be subject to statutory deductions under income tax and other acts as applicable for the time being in force. We will deduct only TDS i.e., Tax Deducted at Source from the Affiliates’ payment. You are required to file annual taxes as per the applicable laws.
5. The Company reserves the right to withheld/block/suspend ID of the Affiliate in the event of the Affiliate fails to provide any detail as desired by the Company from time to time.
6. Affiliate undertakes to adhere to policies, procedures, guidelines and rules and regulations formed by the Company.
7. The Affiliate shall be faithful to the Company and uphold the integrity and decorum of the Company and shall maintain good relation to other Affiliates and Customers.
8. Company reserves the right to modify the Terms and Conditions, products, business plan and other policies at any time without prior notice. Modification shall be published through the official website of the Company or any other mode as Company may deem fit and proper and such modification/ alteration and amendments made by the Government from time to time, shall be applicable and binding upon the Affiliate from the date of such modification/alteration.
9. If any Affiliate loses his contractual capacity due to any reason or in case of death of Affiliate either his nominee or one of the legal heir with the consent in writing of all the legal heirs, may join the Company as Affiliate in place of incapable or the deceased provided he executes written agreement and undertakes to abide by all rules and regulations and Terms and Conditions in the same manner as that in case of original Affiliate. In case of failure to arrival at such consent within six months form the incapability or death of the Affiliate, the Company shall be at liberty to terminate the Unique ID and for this period the Company will keep his Unique ID in abeyance.
10. The Affiliate shall be abided by all statutory, central, state, and local body laws, rules and regulations and guidelines in operation of Company’s business. Affiliate shall not engage in any deceptive of unlawful trade practices as defined under different statutes.
11. Affiliate shall not manipulate the Company’s business plan, products and services, rate, etc. in any way.
12. Affiliate shall not send, transmit, or otherwise communicate any message to anybody on behalf of the Company without the authority of the Company.
13. Affiliate or any other person under him is strictly prohibited to use promotional material, other than the developed and authorised by the Company.
14. Affiliate shall not use the ULIP trademark, logotype and design anywhere without written permission of the Company and the said permission can be withdrawn at any time by the Company.
15. The Company shall not entertain any reimbursement on any expense made by the Affiliate other than sales commission earned by the Affiliate as per the business plan.
16. The Affiliate shall use the name of the Company for any other purposes apart from the Company purposes.
17. Affiliate shall not display the price of the products exceeding the price listed in website
18. Affiliate shall not make medical claim for the effects arising out by using the products of the Company.

Obligations of Seller

The Sellers engaged with the Website are bound with the following duties:

1. The Seller shall not adopt any unfair trade practices whether during the engagement with Company or otherwise.
2. The Seller shall not falsely represent itself as a consumer and post reviews about its goods or products or misrepresent the quality or the feature of its products.
3. The Seller shall not refuse to take back, withdraw, or discontinue services purchased or agreed to be purchased or refuse to refund consideration, if paid, if such goods are defective, spurious, deficient, or if the goods are not up to the characteristic features as advertised or as agreed to, if such goods or services are delivered late from the stated delivered schedule except due to Force Majeure.
4. The Seller shall provide all the details about itself and the product to the Company, and such other details as may be required by the Company.
5. The Seller shall also provide all the details about the product to the Company that should be displayed on the Website such as the total price of the product along with the break up price of the goods, showing the compulsory and voluntary charges such as delivery charges, handling and postage charges, conveyance charges and applicable taxes.
6. The Seller shall keep proper book of account stating the details of the sale of products, price, tax, quantity, etc.

• License for website access

The Company grants its users a limited license to access and personal use of this Website subject to these Terms and Conditions and on payment of applicable fees. We not do not grant license to download (other than caching) or any portion of it or modify it or except with express written permission of the Company.

The license users are not allowed to – resale or use the Website or its contents for any commercial purpose; or any collection and use of any descriptions or product listings, or prices; or copy or download any account information for the benefit of another seller; or any derivative use of the website or its content; or using any robots, data mining, or similar tools for extracting data of the Website.

You are granted a limited, non-exclusive, and limited right to create a hyperlink to the Welcome page of the Website as long as the link does not show the Company, its affiliates or its products or services in a false, derogatory, misleading, or otherwise offensive manner. You are not allowed to use the ULIPIndia logo or other proprietary graphics or trademark as a part of the link except with express written permission of the Company.

 Contract of sale 

You agree, acknowledge and understand that the Website is only an online platform that facilitates you to purchase any products listed on the Website at a certain price at a particular time and from any location pan India.

You also agree that the Company is only a facilitator and cannot control any transactions on the Website as it is not or cannot be a party to any transactions. 

Therefore, any Conditions of sale of products on the website is a strictly bipartite contract between you and the seller on the Website, please go through our all Legal policies.

• Product detail Page

The product detail page contains the details provided by the Sellers; you can check the page before placing any order. The product detail page contains the following details –

• • The total price in single figure of any goods or service, along with the breakup price for the goods or service, showing all the compulsory and voluntary charges and the applicable taxes, as applicable. These details are also available on the invoice issued by the Seller to the Customer.
  • Mandatory notices and information provided by applicable laws and the expiry date of the goods being offered for sale, wherever applicable.
  • Goods offered for sale by the Seller including the country of origin which are necessary for enabling the consumer to make an informed decision before purchasing or placing an order;
  • Imported product details such as guarantees related to the authenticity or genuineness of the imported products and
  • Any other details as may be required by the Company.

Prohibitions/ Restrictions

1. 1. Affiliate is prohibited from listing, marketing, advertising, promoting, discussing or selling of any product or the business opportunity on any website or online forum that offers like auction as a mode of selling.
   2. The Affiliate hereby undertakes not to compel or induce or mislead any person with any false statement or promise to purchase products from the Company or to become direct seller of the Company.
   3. We do not authorize any person including the Affiliate and Customers to act as a Direct Seller or company representative or agent to sell any products physically or virtually on behalf of the Company.
   4. Registration on our Website is free and does not require any investment. Therefore, the Affiliate or Customer hereby undertakes not to collect any payment or fees on behalf of the Company.
   5. No Canvassing; we do not authorize any Affiliate or Customer to create any video, journals, blogs or any type of publishing media describing about the products listed on the Website. The Affiliate are only allowed to share the affiliate links on their social media account.
   6. The Affiliate will not purchase any product in bulk and will not be engage in any physical or direct selling of the product.

Reviews, comments, communications and other content

Any users can post any comments, reviews or other content; send messages or communications; and submit any ideas, comments, questions, suggestions or other information, only if it is not categorized as Objectionable Content (defined hereinafter) or mass mailing, chain letters, or any form of “spam”. In the event a user impersonates any person or entity, uses a false e-mail address, or otherwise misleads as to the origin of any content. In such a situation, the Company reserves the right to remove, refuse, edit or delete any content that the Company finds to be violative of the Terms and Conditions of the Company and terminate your permission to access or use this Website.

Unless stated otherwise, by posting any content or submitting any material on the Website, you grant the Company and its affiliates irrevocable, royalty-free, non-exclusive, perpetual, and fully sublicensable rights to use, modify, reproduce, publish, adapt, create derivative works from, translate and display such content anywhere through out the world in any media; and

We reserve the right to use the name that is submitted by you in connection with such content.

You agree to grant irrevocably your intellectual property rights associated with such material and content. You further agree to waive your right to be identified as an author of such content and your right to object to derogatory treatment of such content. You agree to perform all acts necessary to grant such rights to the Company including execution of any document and deeds as may be requested.

The user represents and warrants that you own or otherwise control all the rights to the content that you post or provide on or through the website; a) that the material or the content is accurate, b) that the use of the content does not breach any policies or guidelines of the Company and will not cause injury to any person or entity; c) that the content is lawful.

You further agree to indemnify the Company and its affiliates for all claims brought by any third party against the Company or its affiliates arising out of or in connection with the breach of any of the above warranties.

Claims against Objectionable Content

This Website contains many products offered by different sellers and has many comments, therefore, it is not possible for us to be aware of the content of each products listed or comments or reviews posted on the website. Hence, the Company encourages its users to notify us about any “Objectionable Content” which they believe nay is illegal, offensive (including but not limited to, material which promotes hatred, bigotry, racism, or physical harm, or any sexually explicit content), misleading, deceptive, indecent, abusive, harassing, invasive, defamatory, blasphemous, libelous, objectionable, obscene, paedophilic, pornographic, invasive of another’s privacy or menacing; ethnically objectionable, injurious to third parties; or in breach of third party’s confidential information, proprietary information or rights; or  relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, defence, security, integrity or sovereignty of India or friendly relations with foreign States, or public order, or causes incitement to the commission of any objectionable or otherwise unlawful in any manner whatsoever, or which consists of or contains software viruses or any other computer files, code, program designed to interrupt or destroy, or limit the functionality of any computer resource or is patently false and untrue. 

Claims against Objectionable Contents can be made to our Grievance Officer at Grievance@Ulipindia.com. 

On receiving any claim against Objectionable Content we will make all reasonable endeavours to remove such Objectionable Content within a reasonable time.

Your Conduct

Users must not use the Website in any way that causes, or likely to cause any interruption, damage, or impair the Website or its access in any way. You agree and understand that it is only you and not the Company who will be responsible for all electronic communications, materials or content sent from your computer to us and you must use the Website only for lawful purposes. You must not use the Website for posting, sending, using or reusing any material that does not belong to you any Objectionable contents or for any fraudulent purposes or in connection with a criminal offense or any other unlawful activities. You must not use the Website to cause any anxiety, inconvenience or annoyance to the public or the Company or its affiliates.

Confidentiality

The Affiliate, Customer and Seller acknowledges and agrees that all information and material related to the business data, analysis and secrets provided to them by the Company shall constitute Confidential Information. The Confidential Information shall include all oral, written or recorded information about or relating to the Company’s business.

They shall not disclose any Confidential Information to any third party and will not use Confidential Information for any purpose other than for the purpose of rights and obligations mentioned during the term of engagement with the Company and for a period of one year thereafter, without prior written consent of the Company. 

The Affiliate, Customer and Seller agrees to take all reasonable precaution to prevent any unauthorized disclosure of the Confidential Information.

You are responsible for maintaining the confidentiality of your account, Unique ID and Password and for restricting access ot your computer to prevent any unauthorize access to your account.

Special conditions

1. 1. Notwithstanding anything stated or provided herein, the Company shall have all powers and discretion to modify, alter or vary the Terms and Conditions in any manner or mode as the Company deems fit and proper and shall be communicated through official website. 
   2. If any you do not agree to such modifications/alterations, you may terminate the agreement within 30 days of such publication by giving a written notice to the Company. 
   3. Without any objection to such modifications/alterations, if you continue your  activities, it will be deemed that you have accepted all modifications/alterations for future.

Our Business Ethics

All the Affiliates and Customers are required to follow the Business Ethics of the Company namely;

• • No dealing of man, animal, environment cruelty products;
  • No dealing of alcohol and narcotic products.
  • No dealing of products that are harmful to the environment;
  • No dealing with products made in enemy countries; and
  • No dealing with products that are anti-national in nature.

Termination

We, in our sole discretion, has the right to suspend or terminate your account and refuse any and all current or future us of the Website.

 The Company may terminate the account of the Seller, Affiliate or Customer on the ground of any reason including but not limited to –

1. 1. Non-compliance with the provisions of the business plan and discipline of the Company.
   2. For any reason of non-performance with the business activities of the Company for a period of two years.
   3. For any unethical or prejudicial work to the interest of the Company;
   4. For violation of business ethics of the Company;
   5. For breach of any Terms and Conditions mentioned above;
   6. Not to make any misleading, wrong, false statement about the products listed on the Website.
   7. If he/she is found to be convicted of any offence punishable under law for the time being in force.
   8. If the he/she is declared as bankrupt or insolvent;
   9. If he/she is of unsound mind;
   10. If he/she has used any deceptive, misleading or unfair trade practices;
   11. If he/she migrates to other country;
   12. Where the Company deems it necessary to terminate the Affiliate or Customer in the interest of other sellers, affiliates or customers connected with his/her team.

You may request the termination of your account at any time by requesting us in writing at  Grievance@UlipIndia.com. 

Consequence of Termination

The termination shall have the following consequences:

1. 1. All rights and entitlements as Affiliate or Customer of the Company shall cease.
   2. All pending benefits and privileges will be forfeited.
   3. Personal information given on the Website shall be removed or deleted;
   4. Will not be identified as an Affiliate, Customer or Seller of the Company and
   5. Will not be allowed to attend any seminar or meetings of the Company.
   6. Shall maintain confidentiality of information even after termination.
   7. Will not use the name of the Company or its trademark.

Copyright, author’s rights and database rights

All the content on the websites including but not limited to graphics, texts, button icons, logos, audio clips, images, digital downloads, software and data compilations are the property of the Company, its content suppliers, its affiliates and is protected under the Copyright Act, 1957.

You may not without written consent of the Company, systematically extract or re-utilise any part of the contents of the Website. No one shall re-create or publish their database that features substantial parts of this Website (such as; product listings and prices) without express written consent of the Company. No one can, without express written permission of the Company, utilise any robots, data mining or similar technique or extraction tools to extract any information or data for re-utilising any substantial part of the Website, irrespective on the number of times it is used.

Trademark 

The Affiliate, Customer or Seller shall not use the ULIP trademark, logotype and design anywhere without written permission of the Company and the said permission can be withdrawn at any time by the Company. 

The ULIP mark or logo used on the Website is a trademark or registered trademark of the ULIP India Pvt Ltd. or its subsidiaries (collectively “ULIP”), in India. 

ULIP graphics, logos, button icons, scripts, page headers, scripts and service names are the trademark of ULIP. The ULIP trademark should not be used in any products that does not belong to the Company, in any manner that is likely to cause confusion among customers, or in any manner that discredits or disparages the name of the Company.

Any other trademarks that is not owned by the Company and appear on this Website are the property of the respective owners, who may or may not be connected to, affiliated with or sponsored by the Company.

Intellectual Property Right Claims

We and our affiliates respects your intellectual property. if you believe that your intellectual property right has been infringed in any way please contact us at grievance@Ulipindia.com. 

Disclaimer

Product Disclaimer: 

The information about the products listed on our Website is not intended to prevent, diagnose, treat or cure any disease. This information is intended as an introduction to value addition in life through supplements. We are not medical professionals or researchers and we cannot prescribe what products can cure your disease. We cannot answer any medical questions to prescribe cures, treatment or to guess what is wrong with you. Consult your doctor about your health conditions and use our products for value addition in life. Any product used in excessive amount will invite problems.

The Company are not responsible for the quality of the products purchased from the Website. All the warranties for the quality of the product is provided by the manufacturers and sellers. We are only an e-commerce marketplace that list the products of various approved sellers.

The Customer shall be solely responsible for all consequences for the purchase and use of products bought from unauthorised sources including unauthorised websites, e-commerce marketplace or unauthorised vendors.

We also expressly disclaim any representations or warranties (either express or implied) in connection with the suitability, quality, accuracy, completeness, reliability, performance, safety, timeliness, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including the price of the products), products, software, services and graphics are provided on an as is basis, without warranty of any kind.

Website Disclaimer:

The contents of this Website are only for information purpose. Users are advised to rely on information posted herein for any purpose only after verification and confirmation of the same from authentic and authoritative sources.

Neither Company nor the Website developer shall be responsible for any consequences that may arise out of using such information without verification or confirmation.

There may be time gap in online transmission of information and availability of such information at browser’s end. Exact status may be confirmed from source.

No contents or portion of contents, graphics, picture or presentation in this Website may be used without explicit permission in writing from the Company. Usage of contents or parts thereof without verifiable and expressed permission from the Company or its authorised person shall attract legal consequences.

We are not responsible for any actions or inactions of any Seller nor any breach of conditions, representations and warranties by any sellers or manufacturers of the products listed on the Website, and we hereby disclaim all the responsibility and liability in that regard.

We are not responsible for any dispute between the Customer and Seller and we will not mediate, settle, or resolve any dispute or disagreement between the Customer and the sellers or manufactures of the products. 

We do not expressly or impliedly endorse or support the purchase or sale of any products on the Website. No title, rights or interest in the products displayed or sold through the Website vest with the Company ever. Nor the Company shall have any obligations or liabilities in respect of any transaction made on the Website.

You acknowledge and undertake that you are accessing the services on the Website and making transaction at your own risk and are using your prudent and best judgement before making any transactions through the Website.

Please Note: In there is any discrepancy, ambiguity or conflict between translation of English version and a non-English version of these rules, the English version shall prevail.

Indemnity

You agree to indemnify and hold harmless the Company, its subsidiaries, affiliates and their respective officers, agents, directors, and employees, from any claim or demand or action including reasonable attorney’s fees, made by any third party or penalty arising out of or imposed due to your breach of these Terms and Conditions or any other document incorporated by reference, or your violation of law, rights, rules or regulations of third party. 

Limitation of Liability

In no event will the Company or its directors, members, employees or agents be liable for any direct, indirect or incidental, special, exemplary or consequential damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of use of or inability to use the Website or the Services or products listed in this Website.

Pyramid Scheme and Money Circulation Scheme

We do not promote, enroll or participate in any Pyramid Scheme or Money Circulation Scheme. All the benefits given to Affiliates are 100% based on actual sales incurred through their direct or indirect, verbal or digital referral of the products and its subsequent sale.

• Pricing and availability

The product information page consists of the availability list of the products that is listed on our Website. We cannot be more specific about the availability of the product beyond what is mentioned on the Website. Please note, dispatch time is just an estimate, and it should be relied upon. If any product that is ordered by you is unavailable, you will be informed by an e-mail.

All the prices are inclusive of VAT/CST, Good and Service Tax (GST), service tax, duties and cesses as applicable – unless stated otherwise.   

• Other Businesses

In addition to the Sellers and their affiliates, there are other parties which operate stores, sell products, or provide services on our Website. Such as businesses and individuals offer products via marketplace. We also provide links to affiliated companies and certain other businesses. We are not responsible for evaluating and examination of these business and also do not warrant or endorse the offerings or content of any of these businesses. We are not liable or responsible for any content, products or actions of any of these businesses or third-party involved in your transactions. We may share your customer information related to those transactions with that third-party. You are required to carefully review the terms and conditions of the third-party.

• Losses

The Company will not be responsible for any loss of business (including loss of revenue, profits, data, contracts, goodwill, anticipated savings, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and the Company when a contract for the sale of goods was formed between you and the Company.

• Communications

When you visit our Website, you are communicating electronically. We require you to provide your valid phone number while placing an order with us. We may also communicate with you by e-mail, phone call, post notice on website, SMS or any other mode of communication. You consent to receive communication from us for contractual purposes including email, phone calls, SMS with respect to your order.

• Children

This Website is only meant to be used by any person who can enter into an contract as per the Indian Contract Act, 1872. Any minor below the age of 18 year can buy the product only under the supervision of parents or guardian.

• Taxes

You are responsible to pay all fees/charges/costs associated with he purchase of the products from the Company and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses, etc. 

• Force Majeure

The Company shall not be liable for any failure to perform its obligations where such failure has resulted due to acts of nature including fire, flood, earthquake, storm, hurricane, or other natural disaster, war, invasion, act of foreign enemies, hostilities (whether declared or not), civil war, rebellion, revolution, insurrection, military or usurped power of confiscation, terrorist activities, nationalization, Government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity, any type of redirection by Government (Central/State), Local Authority, etc.

• Amendments

The Company reserves the right to modify or change any of our policies, Terms and Conditions and Conditions of Sale at any time. Every Customer and Seller shall be bound by these modifications or amendments at the time of placing your order with us, however, if the government has made any law which requires it to be implemented retrospectively, then the laws will also apply to the previously ordered products. If any of these amendments is deemed to be invalid, void or unenforceable then such amendment will be deemed to be severed and will not affect the enforceability or validity of any of the remaining amendments.

• Dispute Resolution

Your use of this Website will be governed and construed in accordance with the laws of India. You and the Company agree to arbitrate any dispute arising from this Terms and Conditions or the relating Website.

You and Company agree:

• • To notify each other in writing about the dispute that arises within thirty (30) days,
  • To attempt to resolve the dispute amicably through mediation before arbitration,
  • That the place of arbitration shall be Adoor, Kerala, India.
  • That the arbitration proceedings will be conducted in accordance with the Arbitration and Conciliation Act, 1996.
  • The proceedings will be conducted in English language.
  • The arbitration award will be binding on all the parties.

Entire Agreement

These Terms and Conditions along with Privacy Policy, Cookie Policy, Business Plan shall constitute an entire agreement.

Severability

If any provision of these Terms and Conditions is held invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms and Conditions will remain in full force and effect, and if legally permitted, such offending provisions will be replaced with an enforceable provision that as nearly as possible effects the parties’ intent.

Survival 

The Terms and Conditions of these Terms and Conditions are intended to survive the termination or expiration of are including but not limited to, Indemnification, Disclaimer, Dispute Resolution and the Limitation of Liability.

• Assignment

This Agreement, and any rights and license granted hereunder, may not be transferred or assigned by you, but may be assigned by Company without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

• Waiver

Our failure to enforce any right or provision in these Terms and Conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. In the event that a court of competent jurisdiction finds any provision of these Terms and Conditions to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

• Notice

We may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice or through posting of such notice on our Website, as determined by Company in our sole discretion. 

You may opt-out of such notification by writing to us through our Contact Us page.

• Grievance Redressal

The Grievance Officer is appointed in compliance with the applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019. 

Any complaint relating to Objectionable Content or if your rights have been infringed then, you can notify us in writing by sending a signed copy in a PDF form through e-mail or postal to our Grievance Redressal Committee.  

Such complaint can be addressed to our Grievance Redressal Committee at Grievance@Ulipindia.com 

OR

You may send complaints through postal / Email / Website or  directly walk-in (Prior Appointment Required) at our  below Customer Care Office with prior appointment

Grievance Officer

ULIP PRIVATE LIMITED

7th Floor, Center A, Alapatt Heritage Building, Kochi, Kerala, India – 682035

Contact No.: +91 81294 30 444 

The Grievance Redressal Committee shall address the issue within 48 hours of the receipt of such complaint and inform the complainant of any action taken. The Grievance Redressal Committee will endeavour their best effort to resolve your issues within thirty days from the date of receipt of your complaint.

Every complaint will be given a complaint ticket so that the complaint can be traced, tracked and for recording the time taken for the redressal of complaint.

Our Grievance Redressal Committee consists of CEO, Managing Director and Business Development Manager.

Monitoring Authority

The Company has also appointed a monitoring authority called Compliance Officer and Nodal Officer from management level to monitor or supervise the activities of the Company and ensure that it is in compliance with the guidelines provided by the Consumer Protection Act, 2019 or the rules made thereunder.

The Nodal Officer would submit its report to the Department of Consumer Affairs.

Compliance Officer: 

Email address – Grievance@UlipIndia.com

Contact No. – +91 81294 20 444

Nodal Officer:

Email address – Grievance@UlipIndia.com

Contact No. – +91 81294 20 444

 

For all other queries or clarification Contact Us

 

Last Updated Date : 10-March-2022